Reference

How ncedu Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and access the lobby — and how we protect it.

Account Data ProtectionPayPal, Venmo, Play+ ContextState-Eligible Access OnlyYour Right to Request DataClear Retention Policy
ncedu How ncedu Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove the personal data we hold on your account, our support team handles those requests directly. Reach out through any of the channels below and include your registered email address so we can locate your record quickly. We respond to data requests as promptly as our review process allows.

Live Chat Start a live chat session from your account dashboard. Identify yourself with your registered email and describe the data request — correction, deletion, or export.
Email Support Send your request to our support address listed in your account settings. Include your full name and the email tied to your ncedu account for fastest processing.
Account Settings Certain data preferences — like marketing email opt-out — can be adjusted directly inside your account settings without contacting support at all.
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use industry-standard encryption on all data transmitted between your device and our servers, whether you're connecting over a mobile browser in Houston or on a desktop at home. Cookies help us keep you logged in and remember your lobby preferences — you can manage cookie settings through your browser at any time. Account security relies on email-based verification at login and, where enabled, a one-time passcode sent to your registered number. Data we no longer need for compliance or fraud prevention is deleted on a rolling schedule.

Encrypted Transmission

All data moving between your device and our servers — including PayPal and Venmo payment confirmations — is encrypted in transit to block interception.

Cookie Controls

We use session cookies and analytics cookies. You can block or clear cookies via your browser settings; some lobby features may behave differently without session cookies enabled.

Account Login Security

Login events trigger an email alert to your registered address. If you see access you don't recognize, contact support immediately and we will freeze the account.

Data Retention Schedule

We keep account records as long as state compliance requires. When that period ends, personal data is deleted from active systems on a defined rolling schedule.

Common Questions About Your Data on ncedu

These are the questions we hear most often when it comes to personal data, account privacy, and your rights as someone who has opened an account with us.

We collect your name, email, date of birth, and payment details linked to PayPal, Venmo, or Play+. Device and session data is also logged automatically to secure your account.

No. We do not sell personal data to advertisers or unrelated third parties. Data shared with service providers is restricted by contract to the specific purpose it was shared for.

Contact support via live chat or the email address in your account settings. Include your registered email and specify that you want a data export — we'll process the request from there.

Yes. Submit a deletion request through live chat or support email. We will remove data not required for state compliance or active fraud review within the timeframe our process allows.

We use cookies to keep you logged in and track anonymous session analytics. You can block or clear cookies in your browser settings, though some lobby features depend on session cookies to function.

Full payment credentials are handled by PayPal or Venmo directly. We receive only a transaction confirmation reference — no full account numbers or card details are stored on our servers.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.